April 17th- April 18th, 2021
Virtual Commando Conversations
VGP's Shawn McVey
and Rachel Teichberg
How often do you face conflict at work? If you dread it, you’re not alone! Now is the time to learn how to move from conflict to collaboration. In this 2-day virtual workshop, we’ll approach conflict from your perspective. Through an individual assessment, we’ll determine what are your personal hot buttons, and your typical constructive and destructive responses to conflict. That’s right, we’ll begin to discover your role and relationship with conflict. Learning more about yourself will allow you to make new choices as situations arise leading to a more positive outcome.
This workshop is exclusively for Veterinary Growth Partner members. Registration is complimentary for VGP Elite members- a value of $2,495 per attendee.
April 17th- April 18th, 2021
Day 1 - Saturday
- 10:00 – 10:30 Introduction to Virtual Commando Conversations
- 10:30 – 11:25 We’ll start our journey exploring what conflict is and what are the precipitating events that lead to conflict in the workplace. We will explore your personal Conflict Dynamics Profile (CDP-I) and learn how to interpret your results.
- 11:25 – 11:35 Break
- 11:35 – 1:30 At this point, we will focus our attention on hot buttons and the specifics of those situations or behaviors in others that tend to frustrate or irritate you. We’ll then begin to explore two active constructive responses: reaching out and perspective taking. We’ll define each response type, identify the associated behaviors and several developmental suggestions for improvement.
- 1:30 – 2:30 Lunch Break & Virtual Exhibit Hall
- 2:30 – 3:25 During this section, we’ll explore the remaining active and passive constructive responses to conflict: expressing emotions, creating solutions, reflective thinking, adapting, and delay responding.
- 3:25 – 3:45 Break & Virtual Exhibit Hall
- 3:45 – 4:00 Reflect on what we’ve explored so far and begin to set some personal goals.
- 4:00 – 4:30 Wrap-up and questions
Day 2 - Sunday
- 9:00 – 10:00 Virtual Exhibit Hall
- 10:00 – 10:30 Morning announcements. We’ll then start the day in your breakout groups where you’ll review your personal SWOT for your hot buttons and constructive responses to conflict.
- 10:30 – 11:30 We’ll kick off day two by reviewing our common active and passive destructive responses to conflict: Winning at all costs, displaying anger, demeaning others, and retaliating. Once again, we’ll define each response type, identify the associated behaviors and several developmental suggestions for improvement.
- 11:30 – 11:40 Break
- 11:40 – 1:00 After break, we’ll continue to explore the remaining active and passive destructive responses: avoiding, yielding, hiding emotions and self-criticizing. There will be time at the end of this section to reflect and set personal goals for these areas.
- 1:00 – 2:00 Lunch Break and Virtual Exhibit Hall
- 2:00 – 3:05 Now we get to put all our knowledge to use as we practice the Commando Conversations Map and role play a scenario with a partner. We’ll then take it a step further so you can role play your personal scenario with a new partner.
- 3:05 – 3:25 Break and Virtual Exhibit Hall
- 3:25 – 3:40 Taking everything you’ve learned and your previous reflections, you’ll create a commitment road map to outline the specific goals you want to achieve.
- 3:40 – 4:30 Wrap-up and final questions
What You'll Learn
- How to interpret your personal Conflict Dynamics Profile
- Understanding the difference between constructive and destructive responses to conflict
- Understanding hot buttons and your personal triggers
- How you perceive the way you typically respond to conflict
- Developmental suggestions to improve your reaction to conflict
- Which personal responses to conflict could pose a threat to your relationships, position or practice
- How to engage in a conflict conversation
Your take-homes include
- New skills that transform you into expert in managing conflict productively
- A customized report detailing your strengths and weaknesses when dealing with conflict and how you compare to others nationwide
- A personal development plan that will help you continue to build your conflict competence