Julia Marlin, CVPM
Director of Coaching Operations with Veterinary Growth Partners
The definition of employee engagement is the emotional commitment an employee has to the organization and its goals. It helps leaders focus on the actions that matter most to their team members. Achieving high employee engagement is an important method for driving a high-performing culture and accomplishing the goals of your hospital.
Employee engagement involves the basic psychological needs that must be met for employees to perform their specific roles well. An engaged employee “shows up,” physically, emotionally and cognitively. They are enthusiastic about what they have to do, and they naturally find ways to improve and excel. In short, engaged employees generate most of the creativity, innovation and excellence in your practice. Your employees are your greatest asset and what truly sets you apart from your competition.
How do we determine what an engaged employee is?
Gallup defines three types of employees:
Engaged, Not Engaged, and Actively Disengaged employees.
- Highly involved in and enthusiastic about their work and workplace
- Psychological “owners”
- Drive performance and innovation
- Move the organization forward
Not Engaged Employees
- Essentially checked out and psychologically unattached to their work and company
- They put in time — but not energy or passion — into their work
Actively Disengaged Employees