Partners

Veterinary

Zoetis is a global animal health company dedicated to supporting veterinarians and their businesses in ever better ways. Building on 60 years of experience, Zoetis delivers quality medicines, diagnostic services, and education.

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ANTECH Diagnostics® (Antech) is the largest reference lab in the industry, serving all 50 states and Canada and with over 14,500 customers. Its exclusive partnership with VGP allows its members enhanced reference lab savings that in some cases, can reach up to 50%!

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MWI Animal Health has 12 warehouses across the United States, providing next-day service to 98% of the country.

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Veterinarian Jean Cathary founded Royal Canin in France in 1968. Dr. Cathary had the vision of a pet food company grounded in science; a company based on the principles of acquiring knowledge about pets, and creating advanced cat food and dog food made to satisfy the needs of the pet.

Research Royal Canin works in conjunction with Waltham® research centers to formulate diets and have released over 1500 peer reviewed publications together.

Testing Stringent testing and quality control of raw materials and finished products, produced exclusively in company-owned plants, allow Royal Canin to continually provide precise nutritional solutions for pets across a host of medical conditions.

Specialized Diets on Different Breeds In addition to the Veterinary Exclusive line of diets, Royal Canin also produces a full line of healthy pet diets including size health nutrition and formulas designed to meet the individual needs of many popular breeds, sizes, lifestyles and therapeutic conditions.

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Vetsource provides innovative pharmacy, technology, and business services to thousands of veterinary practices across the country. Our human-grade institutional pharmacy offers products sourced directly from the manufacturers and shipped to clients’ front doors. Vetsource’s Home Delivery services, including AutoShip and RemindMeSM, help improve compliance, enhance client relationships and increase revenue. With automated reporting from the Data Insights team, you can easily monitor business performance and make confident, data-driven decisions that fuel growth. The all-in-one client communication system, Vet2Pet, includes a practice app and an intuitive practice-facing dashboard that gives your team the ability to create standout client experiences with ease.

Advantages of Home Delivery:

  • Increased compliance — Programs like AutoShip and RemindMeSM, Vetsource’s monthly single-dose parasiticide program help ensure that patients get their scheduled doses
  • Enhanced client relationships — ScriptShareSM gives you the power to proactively recommend therapies via unique emails that let clients know their pets are top of mind with your practice
  • Recaptured revenue — Full control over the products offered on your eCommerce site, including pricing, recovers profits lost to predatory online pharmacies
  • Expanded profitability — Vetsource becomes a virtual extension of your practice’s inventory without the high cost of keeping each product on hand
  • Maximized efficiency — With our mobile-friendly ScriptRight® ePrescribing tool, your team will spend less time handling prescriptions and more time with clients and patients
  • Link and integrate your home delivery service with other Vetsource technology services that offer convenience for your clients and workflow ease for your staff, like the Vet2Pet Client Engagement app and the Pharmacy Dashboard through Data Insights.
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At Ardent we feel that pets and all animals should have access to advanced care. Since 2016, this core belief has allowed us to develop affordable, innovative treatments for canine cancer and joint disease assisting our veterinarian partners to make a positive impact on pet health.

Our company is made up of people who are pet owners and who believe ardently it is our responsibility to make a positive impact on the human-animal bond. We partner with veterinarians to understand the needs of their patient’s and families they serve. This allows us to adapt to the changing needs of pets, their families, and our innovative veterinarian customers.

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Brava is a national network of veterinary-exclusive compounding pharmacies focused on exceptional customer experience, best-in-class technology, and the highest levels of quality and regulatory compliance. Our PCAB accreditation underscores our commitment to provide only the safest and highest quality compounded medications for pets. Our focus is not only on producing high quality custom compounds but continuing to help veterinarians navigate increasing regulatory complexities. From the administration of care to a world-class client experience, our goal is to serve you and your clients with the highest standards.

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Datamars/PetLink is our partner for microchips. The company offers the latest in microchip technology and is the global leader in electronic ID for companion animals.

www.petlink.net is one of the largest and most reliable pet registries in the U.S. protecting millions of pets. PetLink is also the only U.S. registry that has international reunification protection.

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dvm360® is committed to providing veterinary professionals like you with access to top-tier content and education needed in order to advance and enrich your life, career, and the care you provide for our animal companions.

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Medi-Productions, Inc. is an international company focused on improving pet healthcare by enhancing client education to increase compliance. Medi-Productions offers a suite of products that help veterinarians and their staff engage with clients from the moment they enter the hospital waiting room, during their consultation, and even after they have left the practice. Medi-Productions' content library has over 1400 items and has been reviewed by a board of veterinarians before approval for use in the products.

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Petriage is a total telehealth solution for any practice on any budget. Petriage was created by a veterinarian to simply help provide the highest quality care for their patients, while driving business back to the brick and mortar.

Our vet-validated AI-driven teletriage tool, paired with our telemedicine eConsults, enables you to grow your business, deepen client relationships, and improve patient outcomes. Petriage integrates with some of the leading practice management softwares such as AVIMark, Cornerstone, ImproMed, and eVetPractice. Veterinarians can meet their clients’ expectations, communications and remote pet care needs with the total telehealth solution of Petriage.

With Petriage you can grow your practice today and into the future. When you become a Petriage Partner, you can offer excellent service to your clients with a personalized and customizable telehealth solution – truly becoming a brick-and-click practice for today’s on-demand economy.

Petriage is a complete telehealth solution that enables VGP Members to offer virtual services to their clients outside of the brick-and-mortar clinic.

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PureWay Compliance is a leading provider of waste management services, compliance training and documentation, and software solutions that serve businesses and individuals nationwide. Our customers include small to enterprise generators of regulated medical, pharmaceutical, hazardous, and universal waste. Our mission is to provide safe, simple, and compliant solutions to waste management, compliance management, and organization scale.

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Radiation Detection Company (RDC) offers NVLAP accredited dosimetry solutions with world-class service levels to the medical, dental, and veterinary fields. With almost 75 years of industry experience, DC's top-rated white glove experience combined with its extensive network of partner relationships provide businesses an affordable, reliable, and easy-to-use compliance solution (Lab Code 100512-0).

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Securos Surgical is our partner in the surgical instrumentation and orthopedic industry. The SECUROS line of surgical instrumentation and orthopedic implants are recognized worldwide for our innovative designs, excellent quality, reliability and craftsmanship.

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Sound provides high-quality ultrasound and digital radiography equipment. The company produces the most widely accepted and widely used digital radiography and picture archive and communication system (PACS) in the veterinary industry. The company’s mission is to simplify and advance veterinary medicine. Read testimonials from Sound customers here.

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Terumo Medical Products has a 91-year history of manufacturing hypodermics, catheters, and other medical equipment for humans and animals. Terumo is focused on safety and comfort for patients, as well as improving efficiency and effectiveness in your daily routines.

The company prides itself on the quality of its products. Terumo’s superior-quality needles are proven to be sharper and more comfortable for your patients. The double-bevel design is precision-ground and honed according to exacting standards. This attention to detail enables Terumo needles to penetrate skin with less force, which means greater comfort for patients and less stress for pet owners. Sharps are indeed sharp: “It’s in. It’s out. It’s over.”

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VetBiotek’s goal is to bring the most advanced and proprietary ingredients to the veterinary marketplace, and assist veterinarians in their management of dermatological and liver conditions, along with joint support. The VetBiotek management team has over 200 years of cumulative experience in the veterinary industry with a focus on dermatology products and nutritional supplements.

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VetOne is our MWI internal brand offering a complete line of veterinary supplies. The VetOne brand offers clinic supplies, retail products, equipment, and high volume-high profile FDA approved pharmaceuticals to meet the needs of veterinary clinics and their customers. Every product is backed by our 100% satisfaction guarantee.

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VitalRads is a world-class team of veterinary imaging experts headquartered in Cypress, Texas.

The VitalRads team is comprised of board-certified veterinary specialists and other skilled professionals with vast experience in veterinary diagnostic imaging, teleradiology, telemedicine, PACS, and DICOM.

VitalRads board-certified veterinary specialists review and interpret animal imaging cases from around the world, every day, from all modalities.

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Financial Services

Alera Group is an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial firms across the United States.

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CareCredit—a veterinary financing partner—can help your veterinary practice by providing a complete range of budget-friendly choices. With CareCredit’s solutions, you can help pet parents confidently navigate costs while providing the best care for their best friend. From routine to unexpected treatments, you can offer a dedicated way for clients to pay for their animal’s needs over time with the CareCredit credit card, while also building strong and trusted relationships.

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Florida Veterinary Advisors provides personal and business financial planning to veterinary practice owners across the United States. We are national speakers, RACE Providers, and the hosts of the Smarter Vet Financial Podcast.

Learn more at: Florida Veterinary Advisors

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Our team of industry experts fully understands the nuances of your specific business model, and we want to invest in you because we know you’re ready to make an impact. Beyond the traditional banking experience, we strive to be an asset to each one of our customers by turning obstacles into opportunities.

Let our team confidently guide you through the lending process and craft a unique plan that will help you and your business thrive. To learn more visit www.liveoakbank.com/vet.

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Redstone Payment Solutions is our partner for simple and straightforward credit card processing and check services.

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Building an insured base of pets means better care for your patients, and higher profits. How? The numbers show that owners of insured pets come in more often and spend more money.

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Veterinary Care Plans is the industry’s leading wellness plan and program solution. Providing a comprehensive solution, VCP enables practices to design plans specific to the practice along with the ability to add optional services to tailor plans to specific pet needs. VCP guides you through pricing, automates the program management and provides advanced payment management. They even do the first round of outreach saving valuable staff time. Find out how VCP wellness solutions help increase compliances, grow the practice and enable pet owners to afford optimal pet care through affordable monthly payments.

  • Plan design flexibility for pets at every life stage
  • Build your brand and your relationships
  • Strategies for growing other areas of service at your practice
  • Treatment-specific plans: Dental, diabetes, acupuncture and more
  • Marketing support
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Marketing

Call Box provides both a flexible phone system and software application that tracks, records and reviews 100% of inbound and outbound phone calls. Based on the content of your practice’s phone calls, we provide in-depth reporting, customized alerts and consulting expertise. This allows us to help your team pinpoint where revenue is slipping through the cracks in order to increase the number of booked appointments, optimize marketing spend and hold staff accountable to phone performance.

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Kontak is the veterinary industry’s leading smart VoIP phone system, designed exclusively for veterinary clinics and pet centers. It stands out as the only phone system deeply integrated with your PIMS. Customer Service Representatives (CSRs) across hundreds of hospitals benefit from client and pet alerts presented in an easy-to-follow UI named "Retriever," enabling them to efficiently manage each phone call or SMS exchange with all pertinent information in real-time.

Unlike other VoIP systems, Kontak holds a unique position as one of the few veterinary-exclusive VoIP phone systems available. This positioning allows Kontak to continually advance veterinary practices by adopting a tailored approach, leveraging valuable insights gained from trusted partners and customers over the years.

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LifeLearn Animal Health empowers veterinary clinics with a suite of customizable online solutions that work together to save time, improve practice efficiency, and strengthen client relationships throughout the entire pet-owner journey – both in person and virtually.

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PawsTime is more than an on-hold messaging and social media content management company- we are a reputation builder. Now more than ever pet owners are spending time on-hold and scrolling social media. After you receptionist your hold time is the first impression clients get about your practice. From extending your recommendations for improving the lives of pets to minimizing the burden on your front desk by ensuring that clients are aware of all the ways that they can communicate with you: online appointments, refill requests, mobile apps, online pharmacy, texting, etc. On hold messaging is the hidden gem of client communication.

While the telephone remains the number one way clients communicate with your hospital we know the power of social media and we’re here to help! Build engagement and get more clicks with our fully designed ready to share infographics, buzzworthy posts, and tips from our social media experts to optimize your social media presence.

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Since 2008, Positive Impressions has helped veterinary clinics and hospitals successfully build lasting relationships with their customers. Our wide range of customizable products, such as Reminder Cards, Supply Bags, Labels and Stickers, Occasion Cards, Memorial Products, Promotional Products and Calendars will help your practice stand out! Positive Impressions also offers custom products, design, and print services to help your practice make a memorable impression on your customers.

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Social Ordeals is a full-service digital agency that helps local businesses succeed online. From monitoring and managing your online listings, reviews, SEO, and social marketing, to building and managing campaigns for any avenue of digital advertising (AdWords, Facebook Ads, Targeted Display, etc). Ultimately we help veterinarians and animal hospitals with any of their digital needs and websites.

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Veteos is a video production company that works with veterinary practices to create engaging videos used for marketing, client education, compliance, and staff recruitment. Their products and services include:

  • Custom-Made Videos- marketing and staff recruiting videos filmed on-site at your practice
  • Veteos On-Demand-a library of personalized videos offering concise tips to pet owners about preventive care, common diagnoses and procedures, and home/post-op care.

Each of Veteos' team members specialize in veterinary video production and is Fear Free certified. Veteos has received twenty-nine NAVC Vetty marketing awards, including grand prize awards in 2018, 2019, 2020, 2022, and 2023. We chose this company because it operates nationally, offers transparent pricing, and quickly produces high-end videos.

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Your primary goals as hospital administrators are quality patient care and excellent customer service. VetPawer understands the importance of prompt and efficient communication with your valued clients. That's why VetPawer has harnessed the power of AI technology to enhance your client's experience.


Experience the Benefits of AVA:

  • Reduced Hold Times: Say goodbye to long waits. AVA ensures your calls are answered promptly, freeing up
    our reception team to focus on providing personalized care.
  • Increased Prescription Compliance: AVA sends you timely reminders for prescription refills, making it
    easier for you to stay on top of your pet's healthcare needs.
  • Efficient Appointment Scheduling: AVA's 24/7 availability allows you to schedule appointments at any time,
    enabling you to find a convenient slot that fits your busy schedule.
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    Administrative & Operational Services


    Reduce Team Burnout, Improve Resilence, and Manage Stress with Coa.

    Take care of your employees and help them become the best versions of themselves.

    Coa is the #1 online gym for mental health, offering online emotional fitness classes and on-demand content, led by therapists. Coa is dedicated to helping individuals be proactive about their mental health. Coa’s live & on-demand classes cover topics like burnout, anxiety, leadership, workplace wellness, confidence, and more. Coa is loved by companies like NBC, Skillshare, Salesforce, and more who are offering Coa as an employee benefit to help their employees maintain and build mental well-being.

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    IGNITE® is THE place for Role-specific training, certificate programs, resource libraries, supportive peer communities and to earn digital coins to spend in the IGNITE store! IGNITE is VGP's education partner for growth and career development for veterinary practices.

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    Schultz Technology is a One Stop Veterinary IT Solutions Company. In a world of constantly advancing technology, IT doesn’t need to be intimidating and you should never feel like you are in it alone. Schultz Technology is here to educate clients on the importance of upgrading your technology and its benefits. Whether you are looking to upgrade your existing services, start new construction, or remodel an existing hospital, Schultz Technology can provide and walk you through all the necessary steps to make sure your technology is always secure and efficient. Schultz Technology services veterinary hospitals across the country. Their services include:

    • IT Support
    • Phone Solutions with Practice Management Integration
    • Security Cameras
    • Security/Fire Systems
    • Wifi Solutions
    • Back Ups
    • Server/Workstation Equipment & Installation
    • Cabling
    • Access Control
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    Vetspire® all began with a veterinarian in Chicago. She would come home every day—two hours after her last client left—tired of the tedious and cumbersome work of documenting all her encounters. At Vetspire, we knew we could help her save time by making her software smarter. Vetspire® is an EMR designed from the ground-up to help veterinarians get back to being veterinarians, not computer administrators. We want to help doctors save hours. Vetspire was originally founded in 2017 by two Stanford University students, Sam Ginn and Faraz Fadavi, with the mission to empower veterinarians and improve the lives of pets.

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